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Terms and Conditions

Welcome to the PerfectBiller website. By using the PerfectBiller website YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), Privacy Policy and all disclaimers and terms and conditions that appear elsewhere on the PerfectBiller website. References to PerfectBiller reserves the right to make changes to the PerfectBiller website and its (a)Conditions of Use, (b)Privacy Policy, (c)Refund Policy and (d)Chargeback Policy or any other process/policy at any time without advance notice (a, b, c and d are all available on the PerfectBiller website). Each time you use the PerfectBiller website, you should visit and review the then current Conditions of Use, Privacy, Refund and Chargeback Policies that apply to your transactions and use of the site. If you are dissatisfied with the PerfectBiller website, its content or Conditions of Use, you agree that your sole and exclusive remedy is to discontinue using the PerfectBiller website. Tampering with the site, misrepresenting the identity of a user, or conducting fraudulent activities on the site is prohibited.

Disclaimers and Limitation of Liability

By using the PerfectBiller website and apps, you expressly agree that use of the PerfectBiller website or app is at your sole risk. The PerfectBiller websiteis provided on an "as is" and "as available" basis. Neither PerfectBiller, nor any of its associates, including but not limited to its directors, employees, agents, designers, contractors, merchants (collectively, "Associates") warrant that use of the PerfectBiller website will be uninterrupted or error-free. Under no circumstances shall PerfectBiller or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the PerfectBiller website or app, including but not limited to your reliance, on any information obtained from the PerfectBiller website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing limitation shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of PerfectBiller has been advised of or should have knowledge of the possibility of such damages. You hereby acknowledge that this paragraph shall apply to all content, merchandise and services available through the PerfectBiller website.
Also note that when making online payment to any Merchant using PerfectBiller, You should bear in mind that PerfectBiller is a payment gateway and does not have control over the sales of products or services offered by merchants and is not responsible for delivery of the value paid for.

Pricing Policy

PerfectBiller may charge a convenience fee for certain services. Other services may be offered at face value with no additional charge from PerfectBiller. All convenience fees are subject to change.

Paying for Your Order

PerfectBiller accepts multiple payment options. Payment options include but are not limited to Visa®, MasterCard®, Verve, USSD, Direct Bank Payment Since most orders are digitally delivered, credit/debit cards and or mobile money accounts are generally charged at the time you initiate an order.

Validating Your Order

After making a transaction request via any PerfectBiller Service, we will validate the information you give us, by verifying your method of payment. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you on the website or using the e-mail address or phone number in your account. Your credit or debit card will normally not be charged if we reject an order and will only be charged by the appropriate amount if we limit an order.

Refund Policy

All transaction activities made through the PerfectBiller website and Apps, are subject to PerfectBiller's refund policy. For a complete explanation of the refund policy, please see Refunds section.

Termination of Use

PerfectBiller may, in its sole discretion, terminate your account or your use of the PerfectBiller website and apps at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. PerfectBiller reserves the right to change, suspend or discontinue all or any aspects of the PerfectBiller website at any time without prior notice.